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TERMS & CONDITIONS

A LEGAL DISCLAIMER

The information provided on this website, including descriptions of products, ingredients, and their potential benefits, is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or skin sensitivity.

Enchanting Wicks Candle Co LLC makes no claims to treat, cure, or prevent any disease or medical condition with our products. Our home fragrance and personal care items are not intended for ingestion and should be used only as directed.

Due to the natural ingredients used, product appearance, texture, and scent may vary slightly from batch to batch. Customers are encouraged to read all labels and instructions carefully before use. Perform a patch test before applying any personal care products directly to the skin. Discontinue use if irritation occurs.

We are not responsible for any adverse reactions or misuse of our products. It is the customer’s responsibility to use all products safely and in accordance with the instructions provided.

All content, including text, graphics, images, and information, is the property of Enchanting Wicks Candle Co LLC and is protected by copyright and intellectual property laws. Unauthorized reproduction or use of any content is strictly prohibited.

By using this site and/or purchasing our products, you acknowledge and agree to this disclaimer in full.

TERMS & CONDITIONS 

Effective Date: may 30, 2025
Last Updated: May 30, 2025

Welcome to Enchanting wicks candle co llc!

These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Enchanting Wicks Candle Co. LLC(EWCC), a provider of premium home fragrance and personal care products. By accessing or using our site or purchasing our products, you agree to be bound by these Terms.

1. General Information

EWCC (“we,” “our,” or “us”) sells luxury home fragrance and personal care items including but not limited to candles, room sprays, beard balms, and perfumes. These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase from our site. By placing an order, you represent and warrant that you meet this requirement.

3. Product Information

We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct any errors and to update or change product information at any time without prior notice.

Please note that our products are made with natural ingredients and may vary slightly in color, scent, and texture from batch to batch.

4. Orders & Payment

  • All prices are listed in [currency, e.g., USD] and are subject to change without notice.

  • We accept [list payment methods, e.g., Visa, Mastercard,, etc.].

  • Orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or violation of these Terms.

5. Shipping & Delivery

  • We ship to U.S .

  • Shipping times are estimates and not guaranteed. Delays may occur due to carrier issues or external factors.

  • Customers are responsible for providing accurate shipping information. We are not responsible for lost or undeliverable packages due to incorrect addresses.

6. Returns & Refunds

Due to the nature of our products, all sales are final. However, if your order arrives damaged or incorrect, please contact us within 7 days of delivery at contact@enchantingwicks.com with your order number and photos of the issue. We will do our best to resolve the issue promptly.

7. Allergies & Sensitivities

Our products are made with natural ingredients, but individual sensitivities may vary. We recommend performing a patch test before using any personal care product. We are not responsible for allergic reactions or skin sensitivities.

8. Intellectual Property

All content on this site, including product images, logos, text, and graphics, is the property of Enchanting Wicks Candle Co LLC and protected under applicable copyright and trademark laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Enchanting Wicks Candle Co LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of California, Marin County, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the revised effective date. Your continued use of our site or services after such changes constitutes your acceptance of the new Terms.

12. Contact Information

For any questions about these Terms, please contact us at:
Email: contact@enchantingwicks.com
Address: 5800 Northgate Dr Suite 101 

San Rafael, CA 94903
Ph4156846629

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