FAQ

How long does it take my order to ship?

Orders usually take 3-5 bussiness days to leave our warehouse. The time will vary depending on the amount of orders ahead of you order.
why does the wick make a crakling sound?

Enchanting wicks Candle Co. purposly uses the crackling boosted wooden wicks. its part of our soothing experience of our candles.
Can I insert a video in my FAQ?

Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
How do I edit or remove the "FAQ title"?"

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.